Coronavirus advice

Last updated: 13/10/20 14.00

13/10/20 – A further update on clinics and hospitals

Thank you so much to everyone for your support and patience during the pandemic.

Hospitals – Although there are recent restrictions on leisure and hospitality venues, and private hospitals are impacted weight loss procedures are still going ahead. There are incredibly thorough safety precautions to make sure you are safe.

Clinics – Clinic space is – like with hospitals – limited. However we still have capacity to see our pateints. To arrange an appointment please contact our patient admin and aftercare teams

18/06/20 – An update on clinics and hospitals

Thank you so much to everyone for your support and patience during the pandemic.

Hospitals – The NHS have been utilising the private healthcare suppliers in supporting the country through the pandemic, and it appears this has been extended – with a number of larger hospitals – through to later this year to help out with the backlog of appointments which had to be cancelled. There will be some hospitals available for bariatric procedures  and we are hopeful that we will be able to announce something in the next few weeks. 

Clinics – as of this today (18th June) our clinics remain closed but we are working closely with all the clinics to ensure safety measures are met and are hopeful clinics will start opening in the next few weeks. Our nurses will start calling you all to arrange new and postponed appointments as soon as we have confirmed dates. 

26/03/20 – All private hospitals now closed

All private hospitals we are partnered with are now closed for elective procedures until further notice. We are proud to say that several have joined the fight against coronavirus by offering beds and care facilities to the NHS and we thank them for doing this. Like the rest of the country we hope this situation comes to an end promptly and we can begin offering our services again.

If you are a patient or had a procedure booked over the next few months, you should have been contacted individually to explain the situation and your options. We thank you for your patience and understanding at this difficult time. Please continue to check this page and your email for the latest updates. In the meantime we are still here to support you in anyway we can, our Patient Care and Aftercare teams are available to take your call on 0800 313 4618..

19/03/20 – Existing Healthier Weight patients

Due to the Coronavirus situation, we are currently unable to offer band-fills and face-to-face aftercare appointments.

We are still completing aspirations (defills) and emergency appointments at select clinics throughout the UK. Please contact our Aftercare team by phone on 0121 693 4488 (option 2) for the latest availability and information.

As this is an ever changing situation we will continue to update you with any further changes here. Our priority is to ensure the safety of all patients and staff in compliance with the latest advice from the Government, PHE and WHO.

What to do if you have symptoms

Anyone with a fever or persistent cough should stay at home for seven days if they live alone or 14 days if they live with others. Anyone who lives with someone displaying coronavirus symptoms should also stay at home for 14 days.

This will help to protect others in your community while you are infectious.

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you’re staying at home.

We will not be testing people who are self-isolating with mild symptoms.

Recent government action

The government published its coronavirus action plan on 3 March.

On 10 February, the Secretary of State for Health and Social Care, Matt Hancock, announced strengthened legal powers to protect public health.

The Health Protection (Coronavirus) Regulations 2020 have been put in place to reduce the risk of further human-to-human transmission in this country by keeping individuals in isolation where public health professionals believe there is a reasonable risk an individual may have the virus.

On Monday (17.03.20), Prime Minster Boris Johnson announced significant new measures:

  • Everyone should stop non essential contact with others. This is particularly important for people over 70, those with underlying health conditions and pregnant women.
  • People should work from home where they can.
  • People should avoid places like pubs, clubs and theatres. This applies especially to those in London which is “a few weeks ahead” of the rest of the UK.
  • People should stop unnecessary travel.
  • By the weekend, those with the most serious health conditions should be largely shielded from social contact for 12 weeks.

Diagnosis and analysis

The UK is one of the first countries outside China to have a prototype specific laboratory test for this new disease. Healthcare professionals who are contacted by a patient with symptoms following travel to an affected area have been advised to submit samples to PHE for testing. Individuals should be treated in isolation.

After the experience of severe acute respiratory syndrome (SARS) in 2003, PHE developed a series of diagnostic tests to detect any member of the family of coronaviruses. These have been used for several years, and were able to detect the first UK case of Middle East respiratory syndrome (MERS) in 2012.

With the first reported publication of the genome sequence of a 2019 novel coronavirus, PHE was able to rapidly develop further specific tests for this virus, working with WHO and global network of laboratories.

When a clinician suspects novel coronavirus (COVID-19), they take samples from the nose, throat and deeper respiratory samples, package and send them safely to PHE Colindale. PHE can provide a laboratory result from this specific virus on the same working day.

PHE also has the capability to sequence the viral genome and compare this to published sequences from China, if a case occurs. This will provide valuable information on any mutations in the virus over time and allow an improved understanding of how it spreads.

Please see government guidance:

Please call 111 to discuss any concerns

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